Privacy Policy

Privacy Policy of RBR Fitness (referred to in this policy as “we”, “us”, “site”, “RBR” and “RBR Fitness”)

Contents

Introduction

How We Collect Information

The Information We Collect

How We Use Your Information

Disclosure Of Your Information

Information Retention

Accessing Your Information

Protection And Security Of Customer Information

 

Introduction

This policy explains:

a)      how we collect information about you both directly and indirectly

b)      what information we collect about you

c)      the ways in which we may use and share that information

d)     how you can update or access any personal information we hold about you

How We Collect Information

We collect information directly from you when you are asked to provide any personal details about yourself, including but limited to when you:

  • register to become a member of  the RBR Fitness e-mail club and receive newsletters and other correspondence from us
  • submit inquiries to us or contact us by email or phone
  • enter any competitions, promotions or prize draws via the RBR Fitness website
  • purchase goods or services from us
  • take part in any market research originating from our website or from correspondence

The Information We Collect

We collect such information as:

  • your name
  • email address
  • telephone number
  • delivery address
  • billing address
  • how you use our products and services
  • customer feedback which helps us improve our services to you
  • payment information

How We Use Your Information

We may use and analyze information about you in order to:

  • process your order
  • supply services and products you have ordered
  • provide you with access to members benefits and exclusive members only areas of the site
  • assist you with any inquiries that you might have about our services being offered to you
  • keep you up-to-date with the latest RBR Fitness news
  • inform you of offers and promotions which we think you will be interested in
  • use your views to change what content we make available on the site for the benefit of the wider fitness community

Disclosure Of Your Information

We may disclose your information to:

  • our partners, agents and subcontractors
  • third parties where there is perceived advantage that you will benefit from such a disclosure
  • where required by law, regulation or legal proceedings
  • where you give us false or inaccurate information and we suspect or identify fraud
  • to any relevant public authority or law enforcement agency
  • during emergencies where we believe physical safety is at risk

Information Retention

We will retain information only for as long as we need to and only until you instruct us that you no longer want us to have this information, this is subject to the other conditions within this Privacy Policy.

Examples of information retained include:

  • your e-mail address
  • your phone number and/or address details
  • credit card and other payment information that have been used to purchase goods from RBR Fitness
  • other personal information that you have submitted via this site

Accessing Your Information

You can access your personal information and request amendment or deletion of these details by contacting us at:

Jon@RBRFitness.com

Protection And Security Of Customer Information

  • Passwords: You agree not to share your password with any third party and report any security concerns to us
  • Data security: We constantly review our policies and procedures to protect your personal data from unauthorized access, loss or destruction but cannot be held accountable for situations which are outside our control
  • Communications security: Communications over the internet are only secure when they are encrypted, please be aware of this when communicating personal data
  • Users 16 and under: If you are aged 16 or under, please get your parent or guardian’s permission before providing any personal information

 

 

 

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